At Elina Broilz, we are committed to delivering your cookware accessories, small appliances, and storage appliances safely and efficiently worldwide. This Shipping Policy outlines the terms of our delivery services.
Shipping Availability
- We ship orders worldwide using trusted courier and logistics partners.
- Delivery is available to the address provided at checkout. Please ensure your contact details and address are accurate to avoid delays.
Processing Time
- Orders are processed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
- Estimated delivery times vary depending on your location. Typically, deliveries may take 7–21 business days for international orders.
- Local or regional deliveries may arrive sooner.
- Please note that delays may occur due to customs processing, courier service disruptions, or unforeseen circumstances beyond our control.
Shipping Costs
- Shipping charges (if applicable) will be calculated and displayed at checkout.
- In some cases, promotional offers may include free shipping to selected regions.
Cash on Delivery (COD)
- Elina Broilz operates only on Cash on Delivery (COD).
- Customers must ensure they are available at the delivery address to complete payment upon receiving their order.
Order Tracking
- Once your order has been shipped, we will provide tracking details (where available) so you can monitor your delivery.
Failed Deliveries
- If delivery cannot be completed due to incorrect address, unavailability of the customer, or refusal to pay via COD, the order may be canceled.
- Re-delivery may be arranged upon request, but additional shipping fees may apply.
Damaged or Missing Items
- If your package arrives damaged, incomplete, or tampered with, please contact us immediately at [email protected] with your order details and photos for assistance.
Contact Us
For any questions or concerns regarding shipping, please contact us at:
Email: [email protected]